Please read this document carefully as it contains very important information regarding the usage of our services, limitations and exclusions, your rights and obligations that might apply to you.

GENERAL

These Terms & Conditions apply to products purchased via www.ooclas.com or placed through Social Media, or offline on phone or chat or through our Customer Service Team which are all assets of OOCLAS, company owning and operating www.ooclas.com

By accessing this website www.ooclas.com, we assume you accept these terms and conditions. Do not continue to use the ooclas.com if you do not agree to take all of the terms and conditions stated on this page.

The websites are a platform that facilitate the online sale and purchase of merchandise and services (“Services”) offered by third party vendors and service providers (“Vendor/s”). Title to the merchandise (“Products”) will pass directly from the Vendors to you.

www.ooclas.com has the right to change or discontinue any service at any time, without notice. www.ooclas.com may add or modify the procedures, modes, processes or conditions of purchase at any time. ooclas.com shall not be liable to you or to any third party for any modification, suspension or discontinuance of any aspect of the services.

PRODUCT AND INSTALLATIONS

www.ooclas.com enables the sale of a variety of products. Shipping for all the products on the website shall be per the company’s policy, which may be changed by ooclas.com from time to time.

In case you receive a damaged product, please get in touch with our Customer Service Team on +91 99796 88605 (10AM-8PM) or write to us on ooclas1@gmail.com. Damage will be assessed and a solution will be offered. The product may be replaced or other corrective measure may be taken to address the issue

In case the product is out of stock; our customer service team will get in touch with you and a refund request will be raised. For paid orders, the refund will be processed directly into your debit/credit card or online account. The money will reflect on your card or in your bank account within 7 to 21 working days from when the refund request was raised. For Cash on Delivery (COD) payments, there will be no refund given as no payment was received by us.

NO CLAIM OR NO REPLACEMENT WILL BE ALLOWED in case of wrong measurements

PROCESSING & SHIPPING TIME

You should take all responsibility for your own actions in utilizing the products purchased by you; ooclas.com shall not be liable for any such action.

You represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India.

ooclas shall not be responsible for any deficiency in payment of consideration payable towards the products purchased on the website.

Your order requires processing time and shipping time. The processing time may be different for each item. To calculate the estimated arrival date, add the processing time and the shipping time, and remember to skip weekends and holidays. Once processed, your order will be delivered in 3-10 business days depending upon the location and on the volume of shipment.

We will deliver your items as quickly as possible, but please note that the customized products usually take more time and will be produced as per the schedule of other orders.

Lead time for deliveries is subject to change without notice. You may receive your order in two or more separate deliveries and delivery times will vary depending on the products you have ordered.

If a freight forwarder, hotel, office building, sub-contractor, upholsterer, workroom or hand-carrying is used, the following terms will apply:

It is the responsibility of the customer to ensure that the only authorized person should receive the material. The buyer will have to send a separate email to share contact details of the authorized person.

ooclas won’t be responsible for damage, defect, material difference, or loss that occurs to goods after they’re delivered to you or a freight forwarder. This means that ooclas shall not provide a replacement of, or refund for, any such goods delivered to you or a freight forwarder.

Your shipping address and pin code will be verified with the database of the ooclas before you proceed to pay for your purchase. If your order is not serviceable by delivery partners, vendors, or your location is not covered by us, we would request you to provide us with an alternate shipping address which we expect to have on our delivery partner’s/vendor’s delivery list. If there is any dispute regarding the shipment of the products or services for the area not covered by ooclas, we will not be held responsible for the non-delivery of the product. In case you book multiple orders for the products and services in one transaction, efforts will be made to ship all products together. However, this may not always be possible.

COPYRIGHT AND INTELLECTUAL PROPERTY POLICY

OOCLAS respect the individual property rights and we expect our users to do the same. If you believe that the content is in denial of copyright agreement or trademark license, notify us immediately on our given contact information and provide us with.

An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright/trademark interest.

A description of the copyrighted work and/or trademark claimed to have been infringed.

A description of where the claimed infringing content is located on our site.

Your address, telephone number, and email address.

A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright/trademark owner, its agent, or the law.

A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are authorized to act on behalf of the owner of the copyright/trademark interest involved.

PRICING INFORMATION

The pricing information relating to the product shall be as disclosed to you at the time of your purchase.

ooclas does not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without notice or any consequential liability to you.

While ooclas strives to provide accurate information relating to products, services including pricing information, typographical and other errors may occur. In the event that a product or service is listed with incorrect price or with incorrect information due to an error, ooclas may, at its discretion, contact you for instructions or cancel your order and notify you of such cancellation. ooclas will have the right to modify the price of the product and contact you for further instructions via the e-mail address provided by you at the time of registration, or cancel the order and notify you of such cancellation. If we cancel the order after the payment has been processed, the entire amount will be remitted to your account from which the payment was made.

NO RESALE

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Site, and use of the website or access to the site without www.ooclas.com’s express written consent.

CREDIT CARD DETAILS

You might be required to provide your credit, debit card or net banking details to the approved payment gateways while making the payment. In this regard, you agree to provide correct and accurate credit/debit card and net banking details to the approved payment gateways for availing services on the website. You will be solely responsible for the security and confidentiality of your credit/debit card and such a banking details. Ooclas expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit/debit card.